First of all, let me say that work done merits a 4 star review. The bid was middle of the road compared to others we received and we choose Excel based on their great reviews and the experience with Ryan during the bidding process. The painting crew also did a good job and we have no problem with their work. However, David, who works in Excel's office, really left a bad taste in our mouth for the whole project. We didn't love the color our house ended up being - a color match that Excel performed for us - and expressed as such. David was a nightmare to work with once we mentioned we had a problem. He had terribe customer service skills and repeatedly made us feel like it was our fault and that we were stupid. Painting our house was a big commitment and investment in our eyes, and he was not the least bit helpful in trying to get us to an end product we would be happy with. In fact, he succeeded in making us even more unhappy to the point that we gave up on even having Excel repaint to get us to a color we'd be happy with. A very disappointing experience.
I hired Excel Home Painting to paint the exterior of our house. I worked with the company to schedule the project from the east coast. It was a smooth process. The crew showed up on time, finished the project quicker than expected (thanks to great weather) and the house looked great. Every encounter I had, whether it was with the office staff, the project manager or the lead painter, was pleasant, straight-forward and professional. I would recommend Excel Home Painting to my friends and family. Cindy
If you hire a contractor for a painting job, you’ll want some assurances in the form of guarantees or warranties.  Knowing the importance of warranties, some companies even give unrealistically long warranties such as 10 years, 20 years or even lifetime warranties. The sad fact is that most of these companies will be out of business long before their warranties expire. So what is a realistic warranty that you can trust? Here’s what you should look for in a great warranty:
Recently I had the outside of my home painted. The contractor wrote a good contract, but I failed to realize that some things were not in it. It reminds me of the car dealer who offered a good price on a new car but failed to mention that it did not include tires. My contractor failed to specify that lattice under a porch was included. So the painters did not paint it. To his credit, he did instruct them to paint it when I brought it to his attention. If I had the job to do over again I would look for an individual who came with referrals from happy customers rather than a franchise owner..
This job is usually done by a professional house painter. The painter will assess the walls, clean, and make any necessary repairs or removal of old wall coverings. They will also tape off any adjacent surfaces and cover nearby furniture and floors with drop cloths. Typically, they will apply a layer of primer, then one to three coats of paint, depending on the color and coverage. Once the paint is dry, they take a final walkthrough to inspect and make any necessary touch ups.
So sad that Angie's List requires the contractor be notified!! They have lost me as a client. If I'm dissatisfied and want to give an "F" rating (question/workers...I SHOULD NOT be intimidated into passing up an opportunity to explain my experience! There is NO WAY my contractor got an Aplus rating from over five hundred people....so someone was lying....yet I can't report that without the contractor knowing it? REALLY?
Years back our city’s classical music station made a midnight move and sold itself out from under its loyal listeners. I’m not even sure the staff knew of it until it had been sold, signed, and sealed. There was a lot of hollering of betrayal and the like, but things change and after over 50 years of Bach and Mozart it was going off the air one night at 10:00 and returning the next day at 6:00 a.m as Christian Contemporary.
Not only careful communication is essential, but we would greatly recommend, when you pick out your type and brand of paint that you go and pay for it, with the contractor's discount, which is given by Sherwin-Williams and most paint companies. Then you will know how much paint you purchased and the coverage. If it is possible, inspect the work of the painter daily.
Ryan, David and Erin were so helpful during the entire process. The team was easy to work with, detail oriented and efficient. Because of this the entire project went smoothly, from the in person consultation, scheduling and throughout painting process. Hector and his crew did a wonderful job. They came in on time, asked questions when they needed to, polite, hardworking and most importantly excellent at their jobs.

How about considering older workers, those who retire early, have great work ethics, and could learn a new trade. After sitting at a deskfor thirty years, or more, but have 20 good years left to work, how about training to be a bricklayer, or operate a bobcat , etc. Lots of great folks out there, who could use the income to supplement Social Security.
My wife and I just painted the interior of our house with about 6-8 gallons, of $30+ per gallon (meaning the good stuff, non-diluted) with absolutely fantastic results. However we just paid an average of $5 per gallon. Reason...all big box stores have paint, set aside, that has been mixed but not picked up by the customer. They need to sell it quick and if you're not in a hurry (you know well in advance that a room or two need painting and it's not like the roof leaking and needs an immediate fix) you can go to each store when you need other supplies or food, like Walmart (when convenient, driving 20 miles to each is not worth it) and over the course of a month or two, pick out some very nice colors of quality paint. We found perfect colors...not saying they were our first choice but when we opened the can, very nice and some even better than our original picks. Cost to paint the entire house was about $100, with all materials included, period. We had it on the market for a few months to sell, didn't sell, painted the rooms, got 2 offers the day after we finished, took the best one and never looked back.
Ideally, you want as much paint on the brush as you can control without making drips or blobs. To do this, Doherty dips his brush about 1 1/2 inches into the paint, then taps (not wipes) each side of the brush against the side of the can. Tapping knocks off the drips and forces the paint into the bristles. "The brush releases the paint just like a fountain pen," he says. Weeks agrees, saying, "Just be sure to keep your brush moving, or it'll start to drip." For more delicate work, such as when you're painting trim or window sash, you'll want less paint on the brush. Doherty again dips and taps his brush, but this time he also scrapes the sides against his can. "The outside bristles are drier and easier to manage," he says, "but there's still plenty of paint on the brush."
Stacee, I agree with you completely, from adding water to latex paint to taking whites from job to job. This article makes all painters look like scam artists. You get what you pay for people! There is no denying that there are scammers out there but in my experience, most painters are under paid any ways so if you want a good paint job, you are going to pay for it. If you just want a new color on your walls real quick, and that is what you pay for then that's what you pay for people. Most painters get the crap end of the stick and are left with making an entire house look good when it took a lot more than a painter to build the house in the first place. Good painters do not get enough credit. They are not all scammers who are cutting corners!
Years back our city’s classical music station made a midnight move and sold itself out from under its loyal listeners. I’m not even sure the staff knew of it until it had been sold, signed, and sealed. There was a lot of hollering of betrayal and the like, but things change and after over 50 years of Bach and Mozart it was going off the air one night at 10:00 and returning the next day at 6:00 a.m as Christian Contemporary.
They have so many good reviews, but I just have to add one more. I agree with others who say Excel made the process absolutely painless. They were reliable, friendly, professional and did a beautiful job on our 100-year-old house, whose shingles had seen better days. It looks like new now. Little cherry on the sundae: their bid was also substantially lower than the other two (highly reviewed) painting companies that we had bid. We'll definitely use Excel again.

Deciding which paint to use has gotten much easier now that acrylic latexes have pushed oil-based paints almost to extinction. The acrylics offer superior performance (they don't harden with age, the way oils do, so they move and breathe without blistering), they don't mildew as readily, and they emit fewer VOCs, so they comply with new air-quality regulations. They also work over both oil- and water-based primers.

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