This was very helpful. I wonder if i would really follow through and check to see if my painter was cheating me. I used a painter I found on Angie's List. This was 5 years ago. He did a great job. I know he did patching only for about a day and a half. We decided on the kind of paint before he started. that is what he used. I don't know if I could stay on top of him and watch him open every can of paint.

We've heard countless stories of people who have been let down by other house painting services. No one wants to take valuable time off of work to wait for painters who never show up. At Handy, we pride ourselves on connecting our customers with reliable and trustworthy residential house painters. They will arrive on time, fully ready to do your job.
O'Neil patches shallow holes and divots with Ready Patch because it dries fast, sands smooth, and stays flexible. Deep cracks and rotten spots are best repaired with two-step epoxies, such as those made by Advanced Repair Technology. (For a step-by-step instructions, see Repairing Rot with Epoxy.) The days of using polyester auto-body fillers on wood are over. "They cure too hard," says Portland, Oregon–based painting contractor Kathleen George. "They look good at first, but then they peel away."
I’ll bring up Erick Gatcomb again, because he’s been a sounding board helping me deal with whatever the future holds: “Don’t see this as a failure; see it as 27 years of success. So many businesses don’t make it that far,” he consoled. If we’ve helped you out in some way, made a difference in your life, helped you place an article, sell a product, get more work, figure out what’s the right brush or roller, or put a smile on your face with some bad joke or other, then our mission was accomplished. If there’s anything I’ve learned over these 27, it’s that success doesn’t equal happiness so much as happiness equals success.

These are some fantastic questions to ask and I particularly like the one that is concerned about safety for the painters. After all, if you have a large home and you’re hiring them to paint the exterior of that home then they’ll likely be on scaffolding. Because of that, you need to make sure that the contractor not only provides appropriate safety training, but has the correct liability insurance as well.
My house is a mess. Virtually everything needs serious work. Dixon gives me the confidence to tackle one project after another. His writing style is straightforward, reassuring, inspirational. He tells you everything you need to know to complete a job and be happy with it. Every painstaking stage of prep, helpful tips on additives, priming, carrying out each stage of painting process under every possible circumstance. I borrowed Dixon's book from the library so often that I spent more than the cost of it on overdue fines.
The pros were split on this tip. "Masking tape is problematic," says Mark Dixon, a painter in Missoula, Montana, and author of "House Painting Inside and Out" (Taunton Press, 1997). "Paint can bleed behind the tape, or remove the paint it's stuck to." Another problem is bridging. "Latex paints form a skin," says Dixon. "Removing painted tape can tear the skin, resulting in a ragged rather than a sharp line." Lastly, taping takes time. "Learning how to cut in with a brush takes practice, but if you can do it, you'll leave most tapers in the dust," Dixon says. (Cutting in is painting just the surface you want, not the surface adjacent to it — for example, where a wall meets the ceiling.) On the other hand, "If you can't cut in, you can't beat tape," says Span. The pros we spoke with all recommend painter's (blue) tape because it's easier to remove than masking tape. To prevent bleeding, Span uses a putty knife to bed the tape. After letting the paint dry, he scores the edge of the tape line with a utility knife to avoid tearing the paint.

I disagree with your criteria to hire a painter. A prompt returned call is nice but does not indicate the quality or fairness of the painter. As far as a written estimate, that should be more of a qualifier for the bid versus an evaluation criterion. I'm not sure one would have favorable results by hiring a painter on this basis. As far as the bidding process, change orders should ONLY be used if the customer requests additional scope (PMP 101). Angie's list should consider asking reviewers if/how much they were told to pay compared with the estimate. Unfortunately, there are a lot of contractors that are unethical and need to be accountable.


This is an update to my review from 2015 when they painted my 100+ year old craftsman.  Outstanding work, professional and meticulous with preparation and cleanup.  About a year and a half after the work was completed, I noticed some peeling and lifting on a shaded back corner of the house.  After some initial crossed emails, Excel re-prepped this area and repainted about 2.5 years after the initial job.  Same clean, professional work.  My neighbor also used them recently and their house looks great.  I will definitely plan on using them if I need painting services in the future.
Hi Donnie, Thanks for your comment! We would be happy to help you connect with a fencing pro to give you an estimate on your project. You can submit a request to our pros here: www.homeadvisor.com, browse a list of local pros here: http://www.homeadvisor.com/c.html, or send your info to [email protected] and a project advisor will reach out to assist you. –HASupport

If you decide to paint multiple rooms in your home, choose colors that relate to one another without being completely the same -- unless uniformity is your goal, of course. Costs may vary based on differences in color, gloss and room size. However, each room will flow depending on the trim's color -- which should all be white or neutral -- so they look connected. A whole-house color scheme presents the same cost factors as painting multiple rooms individually: colors you choose, the gloss, the size of the rooms and time/labor. You can choose to use the same color throughout your entire home to save on money, or you can use a color scheme with the same gloss throughout, though this isn't recommended for selling purposes.
I do not mean to come off with an edge, however, this is an article for people hiring low bid, uninsured, one man band painters out to "hustle" a buck. Hire reputable, established companies or hire someone you know or have a strong referral from. If you are arguing over watered down paint, ticky, tacky deposits, buying your own supplies, you have hired the wrong guy.
Spills and spatters happen, regardless of how careful you are. It’s a lot easier to pre- pare for them than to wipe them out of your carpeting or off your wood floor later. All it takes is canvas drop cloths in your work area (a 4-ft. x 15-ft. cloth costs $15). The thick canvas stays in place, so you don’t need to tape it, and you can use it to cover any surface. Plastic drop cloths are slippery to walk on or set a ladder on and don’t stay in place. Even worse, paint spills on plastic stay wet, and they can end up on your shoes and get tracked through the house. Canvas is slippery on hard floors, so rosin paper ($10 for 400 sq. ft. at home centers) is better over vinyl, tile and hard- wood. Tape the sheets together and to the floor to provide a nonslip surface.
One of the most popular painting applications in the industry, ColorSnap suggests colors that will work in at your job site. Simply take a picture of the room, entryway or whatever else, and the software will find up to eight colors that will create a beautiful space. In addition, the program will suggest coordinating colors and help you locate the nearest Sherwin-Williams store.
This painter Scot never came and finished the job.  Texted me at 6:30 in the morning saying that he isn't able to do the job I gave him.  I would not recommend this painter to anyone.  I will make sure everyone I know won't use this guy.  He is the worse business owner I have ever met. I don't know how he is in business.  Be very careful of this guy Scot.  Don't trust him and don't pay him for anything for any work.
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When the primer is dry, caulk all small joints (less than ¼-inch-wide) in the siding and trim. Most pros use siliconized acrylics—paint won't stick to straight silicones—but Guertin and O'Neil like the new, more expensive urethane acrylics for their greater flexibility and longevity. O'Neil stresses that it's shortsighted to skimp on caulk. "If the joint fails, you're back to square one." Guertin uses the lifetime rating as his quality guide. "I don't expect 35-year caulk will last 35 years, but it should last longer than a 15-year caulk."
Sanding not only feathers out chipped paint but also provides "tooth" for the next coat of paint. For glossy trim, use a sanding sponge rather than sandpaper. Sponges mold to the shape of the trim and last longer than paper. When applying latex over alkyd paint or when he is not sure of the original finish, Brian Doherty, a painter in Richmond, Virginia, follows the hand-sanding with liquid sandpaper to make sure the surface is completely deglossed to prevent incompatibility problems. "I've seen homes where latex was used on oil-painted trim, and the paint started to peel in less than a year," says Doherty.
Payment. Every client is different. Every job has it's own unique set of circumstances. I always start off the discussion with my clients saying that I'm flexible on how they would like to proceed with payments but that I prefer half down. I refuse to change order. Change orders are my last resort. Instead I ask questions at our initial meeting and try to be sure to cover all bases before I submit my estimate.

We got 4 quotes from various businesses.  Excel Home Painting came in middle of the road and we picked them because of their professional approach - and we are now very happy with the outcome!  Great job from start to finish  - on time; friendly staff and offered suggestions.   We had the exterior of our house painted and just got in before the weather turned nasty!
"Cutting in is an acquired skill, but it's something you can't do at all with a ratty brush," says Doherty. When cutting in on a wall, he loads his brush and spreads out the excess paint, then works the brush up to the line between wall and ceiling. A brush stroke that's too wide creates a hatband, or smooth brushed band, on the very top of the wall where it meets the ceiling. To avoid this, Dixon recommends rolling first and then cutting in with a brush. "A good roller can get within 1/2 inch of the ceiling," he says. "You'll save time by not brushing more then you have to." When painting baseboards, "a wide taping knife makes a good paint guard," says Span. "Just keep the blade clean to prevent drips from working around the edge of the knife."

Primer:  While technically not paint or a finish, the use of primer is crucial in interior painting. Failing to use primer on a porous surface, such as wood or concrete, can lead to imperfect paint coatings that could end up peeling away from the walls. Primer is also a must if covering up a darker color, as it will take fewer layers to cover the old paint.
There are permanent features of the home that have their own colors which cannot be changed when painting the exterior of the home but can have a dramatic satisfaction level that is experienced when the painting is completed.  Roofing shingles, paving blocks, concrete surfaces, stones and other such features are prime examples of the colors that should be considered when selecting your exterior color scheme for the home.  Homeowners can work off of these colors to make a home that looks uniform and luxurious when the exterior painting is complete.
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