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I turn away any job when the client refuses to pay anything up front. It sends a red flag. I also charge a scheduling fee which is non-refundable. I get 33 percent when I show up and begin work. Another percentage halfway through, and the balance upon completion after client is satisfied. There needs to be skin in the game for both parties as a measure of good faith. If you are dealing with a reputable company (did your due diligence, right?) why wouldn't you want to pay something as work progresses? We do this not only because we love to paint but we require cash flow to stay in business. There is not always 'money in the bank' as you suggest. It's tough these days. The suggestion buy 'Kim' 'Never pay a contractor a deposit' is nonsensical.

First of all, let me say that work done merits a 4 star review. The bid was middle of the road compared to others we received and we choose Excel based on their great reviews and the experience with Ryan during the bidding process. The painting crew also did a good job and we have no problem with their work. However, David, who works in Excel's office, really left a bad taste in our mouth for the whole project. We didn't love the color our house ended up being - a color match that Excel performed for us - and expressed as such. David was a nightmare to work with once we mentioned we had a problem. He had terribe customer service skills and repeatedly made us feel like it was our fault and that we were stupid. Painting our house was a big commitment and investment in our eyes, and he was not the least bit helpful in trying to get us to an end product we would be happy with. In fact, he succeeded in making us even more unhappy to the point that we gave up on even having Excel repaint to get us to a color we'd be happy with. A very disappointing experience.
Never, never hire "Hanks painting" , he is a scam. He charged me 1800 for an 800 sqft house, with the agreement of painting the gutters. He not only didn't paint the gutters, the paint of the walls and front door is pealing off. He did not sand the door and the wall color is washing off. His people don't know the work and he much less than them since he painted the door.
Steve, not only did you come off with an edge regarding the article written for Angie's list but you came awfully close to being slanderous. The article was written if you will have read his bio by a very well established professional painter. The issue regarding the deposit was put in question by a responder. I have read your response in full as you suggested, and companies as large as yours are just as likely to use the tricks of the trade as the small guy as you suggest, if not more so. A large company has less oversight and workers get lazy with the boss not looking over their shoulder. I have had experience in this area, and thought that i was dealing with a very reputable company that had been recommended by a couple friends, my insurance company, and my adjuster who had dealt with the company. I had terrible problems with the company, who do full restorations and like your company paint in all areas. To finalize your statement that Established businesses do not cheat customers is completly false and is a very misleading statement. I am suprised that Angies list allowed you to post such an outragious comment. All you have to do is look in the Civil lawsuits section of the Established businesses that are being sued or are under investigation for fraud and cheating their customers!

The best time of the year to paint your home is typically in late spring and early summer when it’s warm outside and moisture is low. This can change based on your geographic location. For example, fall can be a good time to paint in California when the difference between high and low temperatures is low. Your painter will select the optimal time to start your exterior painting project.


My son Owen and I thank you for the truly wonderful, informative and entertaining experience provided by the TOH staff, crew and trades-people at the Pro2Pro Brookline event. From Elizabeth - who welcomed us to the event, to Chris, Kevin and others who were wonderful during the orientation session (answering questions that I'm sure you have heard dozens of times before), to Charlie, Kevin, Richard, Heath (the electrician) and Thomas (the program director), you helped us Insiders to understand and appreciate the pride that you take in your work. It was refreshing. I loved the pictures and accompanying text of the event that you posted. I have to say in closing to Chris, Kevin and Thomas (in particular) you gave my son, a budding landscaper, the impetus to continue his pursuit of the trades. Kudos to you all and keep up your great work!
The floor and ceiling surfaces cannot be ignored, as they are crucial elements of color combination. Most ceilings are traditionally painted white for a number of reasons — particularly for their ability to keep rooms looking bright and to avoid taking attention away from the walls. Lighter ceiling colors can also help to make a room appear larger and more open.
WOW! I think the guy I hired read this first and I have photos that would make your skin crawl. Bottom line: he got me for $1900.00. Every single thing he painted had to be completely redone....that's when I discovered he did NOT use the colors I picked, he actually used leftover exterior paint from his mother's house! Because I have pets he said things needed to be sealed first and I did agree to that. What I did NOT agree to was using some kind of foul smelling gray stuff ON MY HARDWOOD FLOORS! THEN he painted them BLACK, telling me that all they were good for was covering over with laminate or carpet. He also dripped and tracked paint all over my ceramic tile floors. PLUS left a wet used paint roller in my garden window and had stuff piled in front so I didn't find it until it had dried. I have no idea how much that is going to cost to repair. Then he left without finishing (thank God) but left the "leftover" paint, uncovered, in the rain. Again, hid it so I didn't immediately find it. Obviously we will be going to court but I doubt if I see a penny from him.
Not only do I agree with what you are saying; but, I will not use Angie's List for referrals again. Their "A" rated painter did some of the exact things they are now warning against; however, they are still rated "A". I sent in a review and it took eight weeks to post it. They allowed the contractor to lie about what happened as a response. I had proof and photos. Angie's List is a scam; instead ask neighbors and friends for referrals!
Unless you like textured walls, don't paint over dust. Wash the walls with trisodium phosphate (TSP) or a mild cleaner, like Jasco's TSP No-Rinse Substitute. For smoke-stained walls, Toto uses a 50/50 solution of bleach and water. To clean a wall, use two buckets. Load up your rag or sponge from your cleaning-solution bucket, and scrub. Before redipping, rinse the sponge in a second bucket filled with clean water.

Thanks, all, for your time & efforts adding to the article & comments, especially Dave urging requesting both General Liability AND Worker Compensation insurance certificates to protect from real & fraudulent liability--from my experience especially in California, where insurance fraud is a popular income thief, even causing car collisions to collect.


Buying a can of premium paint, then bait and switch over to low-line products? Again, complete nonsense. Think about it for a moment; the Painter needs 5 gallons of wall finish. So, he buys one can of premium and the rest 'cheap'? How is he going to hide the 4 other gallons? What's he going to hide it in??? He only has ONE gallon of premium. It's not as though he's going to keep older can labels, they would be covered in paint of a different colour.
When you’re ready to tackle your next paint project, we offer an amazing choice of colors from top paint brands, at the best price, and expert know-how to help you do the job right. Start outside by taking an inventory of your siding and trim. If your paint is fading or peeling off your siding, start the prep work by repairing the siding and trim with some waterproof patching compound. Once dry, sand and apply primer. Then, repaint those areas until your exterior looks fresh and clean.
Brown denotes a personality that is earthy, realistic and trustworthy. This classic earth tone can be applied to living and work areas alike, as it evokes a feeling of being well-rounded and connected with nature. Terracotta and dark mustard brown combinations are perfect for Latin American and Santa Fe-style décor. Brown hues are great for interior spaces that get a lot of sunlight. Lighter shades of brown, such as beige and taupe, are neutral colors that particularly work well in homes that are being shown to potential buyers.
A fresh coat of paint makes everything it touches seem brand new. But such new beginnings cost real money. Professional painters charge around $4,000 for labor and materials to paint the exterior of a 2,500-square-foot, two-story home and roughly $5,500 for the interior. Painters’ rates may range from $20 to $60 an hour, but around $40 is typical in urban areas.
They only completed 2/3rds of the job and dumped their paint down a storm drain with a sign saying "dump no waste. Drains to salmon stream". Their owner response was that this was normal to dump paint and their paint was non toxic. In retrospect I should have just called WDFW or Dept. of Ecology. DON'T use this company if you want to protect our environment and want the job done like they said they would.
Most painters have no problem painting doors in place, but they recommend you lay the door on sawhorses and work horizontally. If you have a paneled door, start with the panels and work from the outside edges in toward the center. "Watch the corners — paint loves to puddle," warns Dixon. While the paint is still wet, lightly "tip off" the panel with an almost dry brush. (Tipping off is pulling the brush over the surface to level out the finish.) When painting the stiles (vertical) and rails (horizontal) just follow the grain of the wood. When the grain changes abruptly, for instance, where the rail meets the stile, don't stop your brush stroke — you'll only leave a lump of paint. Apply paint across the joint with a full stroke, and then tip off the overlapping section by pulling the brush in the direction of the grain. "Make sure the door is dry before painting the opposite side or rehanging it," says Maceyunas.

A number of factors help determine when you should paint your home’s exterior. These include your local climate and weather conditions, the age of your home, and the type of siding used. A high-quality finish in ideal conditions could last 10 years. But if your home takes a beating from the elements, you may need to repaint as often as every three years. Most homes can be on a 5-8 year interval. If you’re not sure if your house is due for a refresher, watch out for signs of deteriorating paint, such as fading and chipping.

The easiest way to choose a color scheme is to look through color catalogues or at paint samples. Most hardware stores and paint depots keep catalogs handy for customers to take home. Painters should take their time looking at the spaces in these catalogs and comparing colors to their existing floors, carpets, curtains, blinds, furniture and decorations. It’s important to look at fabric and upholstery first and then look at the other aspects to see if they coordinate with your color choices. Consider the prominent color in this coordination for the walls.
I put out a request for bids to several local house painters and quite a few seemed high. One was for over $6000 for painting the exterior of the house with putty fill as necessary, paint included. It was for him and one other guy to do the work. I said, "it's going to take you guys quite a while to get this job done" and he told me that no, they could do it in 2 days. I don't know about you but $1500 a day per painter seems more than just a bit high. I went with someone else and they had several people there for several days working like crazy and did a great job. There are too many scammers.
Day-to-day tasks can consume too much time when there is little or no automation. Countless cloud-based productivity tools are available to streamline and automate your tasks. These tools can usually be put into place with little disruption to your current practices. Ultimately, integrating new automation tools will increase productivity and help you make the most […]
They did an exceptional job of painting the interior of my house. As we were moving into an ongoing remodel, they came out on two separate occasions to better accommodate me. In order to put away the bulk of our stuff and make our place habitable, they first came out to paint all of our closets. Jay was professional enough to recommend that they come back to paint the remainder of the place later so that the paint job would be uniform, cohesive and less likely to be damaged during the completion of all our other projects. They were easy to contact and get a hold of and promptly returned to complete the job when we needed them. Despite having a house full of stuff, they covered everything neatly and took care of all our possessions. I would definitely use them again and would highly recommend them to others. Their price was better than several others, even my own contractor.
The best time to tackle windows is in the beginning of the day, when you're fresh," says Doherty. "But it still takes me an hour to do a standard window." For double-hungs, begin by raising the inner sash and lowering the outer sash until their positions are almost reversed. Paint the lower half of the outer sash first, then the entire inner sash. Once the lower sash is dry, return both to their normal position, but leave them slightly open. Finish painting the outer sash. "Windows take too long to tape," says Doherty. When painting, overlap the glass by 1/16 inch to seal the wood.
When you’re ready to tackle your next paint project, we offer an amazing choice of colors from top paint brands, at the best price, and expert know-how to help you do the job right. Start outside by taking an inventory of your siding and trim. If your paint is fading or peeling off your siding, start the prep work by repairing the siding and trim with some waterproof patching compound. Once dry, sand and apply primer. Then, repaint those areas until your exterior looks fresh and clean.
5 Pricing. James Lee Painting's pricing was just a notch below the highest bid, but I have to say it was very well worth it, as the attention to detail was excellent, they did some extra work that was not part of the initial quote and they obviously took pride in what they do. At the end of the project, Andrew walked through with me to make sure I was happy with the results, making sure any tiny little touch ups that needed to be done were made.

I would not recommend this company for the following reasons:1. Original appointment was very specific to them on what was needed and to take photos for 3 apartment unit plumbing fixture repairs. One unit had a bathroom tub/shower backup.2. No photos taken, 3 trips later and only 1 unit completed to satisfaction. (Backup) 3. Other faucets unable to find on line with their suppliers and repair 4. Had to find another plumbing company to complete the jobs. 5. Invoicing had to be redone as not in detail of job address for tax purposes 6. Bad communication throughout the project process with their internal customer service. Their technician and project manager ordering parts. 7. For the back up. Did not bring out correct snake on both trips and had to replace lines as too small to break through backup. Costing over $800 for 3 trips just to complete that situation out. 8. Ordered the wrong parts when 2nd trip out since no photos taken to confirm what was needed. Very dissatisfied and will never ask them to work in any of our rental properties again.


If you are going to hire a contractor (professional painter) give a room by room punch list of the fixing of holes small or big, have it identified for the painter to tell you if you need a drywall finisher or if he does this type of work good. Wall repairs can be 3-5 steps to do repairs ( one per day for good drying of patching material and a good sanding) this is what gives you a good paint job only using high quality paint.
After painting the ceiling, work from the top down: Start with the crown molding, then do the walls and then paint the casement molding around the windows and doors. Do baseboard molding last. "Painting the baseboards last keeps dust and grit from traveling off the floor, onto the brush and then up onto the freshly painted casements," explains Weeks.
Customer Service/Scheduling: I ended up being admitted to the hospital about a week or so after we decided to go with Excel, with pregnancy related complications. When they reached out to me as a reminder for the deposit, I explained my situation, and asked for a little more time to see if we could even proceed. Without hesitation, they said this was not an issue. This company cares about the people they are working with, not filling up every single day with a job. We also went back and forth. At first we cancelled, and then we asked for the dates back, and they were so accommodating.
Removing and installing wallpaper can be a tricky task. The crew at CertaPro Painters® is skilled in removing wallpaper and will make this time-consuming task, hassle-free for you. We will work with you to help you choose a wallcoverings style that’s perfect for your home, and then apply it to your walls. All you’ll have to do is enjoy the final look.
For years, Handy has been living up to its name by connecting busy customers with house painters. It doesn’t matter whether you live in a house or an apartment—you’re just a mouse-click away from booking top-rated residential house painters. Using Handy to find house painting services is a great way to save time and money! All you need to do is type in your zip code, enter a little information about your wall painting job, and within minutes, you’ll be connected to a top house painting professional in your area. 
From the beginning, I was impressed with Excel. Their bid process was thorough, presentation professional, prices competitive and attentiveness exceeded our expectations. Ryan, David, Erin and Henry were all very helpful throughout the process and answered all our questions in a timely manner. We were performing some remodeling in conjunction with the painting project and Henry's crew was able to work with and around our contractor with ease. Henry's crew was ahead of schedule, so they were able to start our project early (nearly a week ahead of schedule) and ended up finishing the project the day they were originally scheduled to start! The finished product looks fantastic and am looking forward to using Excel again in the future. Thanks guys!
I’m sure I’d have a mustache full of beer and a stein full of tears, if only I could stand to drink it. I had my first sip of beer at age seven and that was enough to turn me off for life. So…at least there’s chocolate. All that said, we’ve still got a Paint Contractor full of useful and entertaining content—this being our last issue, we wanted to go out classy and take our last chance to profile a great painter and help you into a new year even if we can’t follow.

The graph says the average cost to paint a home interior is $1600; at the high end, $4,000. But for what size home? I'm getting estimates for painting an 1800 square foot townhome in the range of about $6500 - which includes sanding and repainting all doors, and painting all trim, walls and ceilings. What does the range above include and for how big of a home? Thanks.


If you decide to hire help, have several contractors inspect the job and provide proposals. You'll probably find huge price differences for the same job. A Checkbook undercover shopper got quotes from nine Washington-area contractors to repaint the walls, ceiling and trim for a living room, dining room, family room, bathroom and kitchen. Including paint and supplies, prices ranged from $2,650 or less to more than $6,500.
It is one of our core values to ensure our clients’ dreams for their home comes true. So often, clients come to us for a new coat of paint or a repair but what they really want is so much more. We understand your house is your home and that when it is time for change or for a repair, you want a crew that will take care to make your home look its best.
A fresh paint job has the power to totally transform the look of your house in less time and for less cash than any other remodeling project. That thin skin of resin and pigment also protects your investment, shielding it from sun, wind, and rain—until the paint begins to crack and peel, that is. Then it's time to button up with a couple of new coats. Properly applied, new paint should last for a good 15 years, provided you use top-quality materials, apply them with care (and with an eye on the weather), and, most important, clean and sand every surface first. Here's what you need to know to get a first-class finish on your home's exterior.

Symbol, arts or paintings impact our subconscious mind which controls more than 90% of our behaviors and decisions. There are a number of arts, symbols or paintings exits in your home or workplace which brings inspiration, coolness, creativity, and also comfort in your life. A painting around us influences on daily basis, whether you realize or not.
We got 4 quotes from various businesses. Excel Home Painting came in middle of the road and we picked them because of their professional approach - and we are now very happy with the outcome! Great job from start to finish - on time; friendly staff and offered suggestions. We had the exterior of our house painted and just got in before the weather turned nasty! We would highly recommend Excel Home Painting! Cheers! Linda
When we checked out their work the next day we found multiple, I mean MULTIPLE, paint splatters all over the place.  On the hardwood floors (had to be at least 10 paint splatters on the ground), paint on the fireplace, clumps of paint on the wall.  There were several areas that needed a paint touch up that weren't.  It seemed like the whole job was done by a kid. We called them and asked if they could come back and basically finish their job.  We told them we will mark all the paint splatters and areas missed with blue paint tape, so when they came back they would know exactly where to look.  We marked probably about 20 areas that needed attention.  Sounds flawless right?
Day-to-day tasks can consume too much time when there is little or no automation. Countless cloud-based productivity tools are available to streamline and automate your tasks. These tools can usually be put into place with little disruption to your current practices. Ultimately, integrating new automation tools will increase productivity and help you make the most […]
You are right on with this - why do people leave switch plates on when it's just so easy to take them off? Another thing that happened to us - we had the popcorn ceiling taken off and the ceiling painted white. When the job was done and I later went to change out all the fixtures/fans, they had left every fixture in place, so there was a large patch of popcorn and unpainted ceiling left behind - it just didn't dawn on me to specify that they take those down before scraping and painting. It was kind of a mess.
I managed commercial construction projects for many years, have built and remodeled several properties, and never once have I encountered any of these scams. The tone of this article is deeply troubling. The author seems to be saying that ALL painting contractors are inherently dishonest, and that has not been my experience. The underlying advice here is sound: get it all in writing and cover as many contingencies as possible--so pointing out potential pitfalls like coat coverage is helpful. But do that in the spirit of clear communication of expectations, not with the expectation that the person you are hiring will try to cheat you at every turn. Not every contractor takes outrageous advantage of change orders; not every contractor will sneak past necessary preparation and/or repairs. Contractors of all sorts get a bad rap as it is; reinforcing a stereotype with articles written from this point of view just seems unproductive.

Every home has details that can be accentuated for amazing looking visual appeal and first impressions.  The key is to not make the wrong details stand out.  Entryways, windows, shutters and other details on the home can be painted to make their design noticeable.  However features such as gutters, downspouts, external air conditioning systems, unevenly proportioned windows and protruding garage doors should not be completed to draw attention to them as this will provide a negative results.
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