I am so confused how this place got so many great reviews. They must not have had the same painter we had. Our townhouse we were selling was completely empty and ready for fresh paint (no obstacles, should have been a fairly easy job). When we checked out their work the next day we found multiple, I mean MULTIPLE, paint splatters all over the place. On the hardwood floors (had to be at least 10 paint splatters on the ground), paint on the fireplace, clumps of paint on the wall. There were several areas that needed a paint touch up that weren't. It seemed like the whole job was done by a kid. We called them and asked if they could come back and basically finish their job. We told them we will mark all the paint splatters and areas missed with blue paint tape, so when they came back they would know exactly where to look. We marked probably about 20 areas that needed attention. Sounds flawless right? Well, they came back and fixed about half of what we marked with blue tape. They did not come back a 3rd time. We didn't have time to waste we had carpet installation coming, staging appointments, etc. They said they will address the situation if a problem came up with selling it. Well, the staging of the townhouse hid the mess nicely with carpets, so now that the townhouse is sold and has new owners, I guess it's not our problem anymore...I feel bad tho. Oh, and they charge an extra 3% if you want to pay with a credit card. Was going to give them 2 stars because of their fairly low price.. but decided not to since they didn't even offer a discount or partial refund for the mess they made. Very least they could've waived the 3% credit card fee.
We had a bad experience with an interior painter years ago, with the crux of the problem being him overcharging us at the end for "extra work" he didn't anticipate. One thing I'd strongly recommend is making sure it's in the contract that any additional work or growth work is estimated and communicated to the owner as soon as it is identified, otherwise the owner is not liable to pay it at the end.
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The cost to paint an average size room (10X12) ranges from $380-$790, not including ceilings, trim or cost of the paint. DIY, this can cost between $200-$300. When estimating the cost, painters will start with how much paint will be required to complete the job. To know this, they first need to know the size of the area to be covered. The easiest way to calculate the size of the paintable area is to add together the length of the wall and multiply it by the width of the room from floor to ceiling. The resulting amount is the room's square footage. This total is a starting point, as it is not all paintable surface. The painters won't paint the windows and doors, for example, and they must account for ceiling trim and baseboards as well. The next step is to subtract the area of the doors and windows -- along with the square footage of the trim and baseboards -- to get an average. Then, use the same calculation (length x width) on the windows, doors, trim and baseboards, and subtract all of those numbers. The result of this equation is the square footage of the room's walls. This is your surface area number. (Painters will typically add a little square footage back in to this amount to account for extra paint, which may be required.)
Hi Donnie, Thanks for your comment! We would be happy to help you connect with a fencing pro to give you an estimate on your project. You can submit a request to our pros here: www.homeadvisor.com, browse a list of local pros here: http://www.homeadvisor.com/c.html, or send your info to [email protected] and a project advisor will reach out to assist you. –HASupport
When coverage is difficult to estimate, add more rather than less when doing DIY wall painting. You can always pour the leftover back into cans. For large jobs, use the bucket and a roller screen rather than a roller tray. It’s much faster to load your roller with the screen than to use a roller pan. Simply dunk the roller into the paint bucket, then roll it along the screen until it stops dripping.
Payment. Every client is different. Every job has it's own unique set of circumstances. I always start off the discussion with my clients saying that I'm flexible on how they would like to proceed with payments but that I prefer half down. I refuse to change order. Change orders are my last resort. Instead I ask questions at our initial meeting and try to be sure to cover all bases before I submit my estimate.
I agree with you Richard, as a painting contractor for very many years, people are always looking to get more and more out of you. I had to give an estimate to a lady a few weeks ago who had more stuff around her home than a thrift store including heavy furniture, stuff all over the floor and junk everywhere. I knew if I accepted the job id be a furniture mover and cleaner. I also agree this article makes it seem like the contractor is out to rip off the customers. Fact is I always leave doing more work than agreed upon. It doesn't bother me since the customer is always satisfied. Just saying
The obvious trick here is for unaffiliated contractors to use the BBB, PDCA, Chamber or other organizations’ logos without being a member. Other tricks include claiming membership when that membership has expired or even make up fake organizations that sound good.  The BBB continuously goes after unscrupulous companies that attempt to trick customers into thinking they are members.  Nearly every organization has a web page these days; if you suspect something, do a little searching to find out the truth.

Part of the process of preparing a residential or commercial structure for occupancy is painting walls and other surfaces that require paint. Some home and business owners perform this job themselves, but it can be a time-consuming and labor-intensive process, especially when the property is large. That is why many individuals and businesses hire house painters to perform painting for them. The primary job of the house painter is to apply paint to the interiors and exteriors of the building in consultation with the building owners. There are several processes involved in executing a project, including selecting the right paints, preparing surfaces by cleaning them, making small repairs and applying touch-ups to blemished areas, and performing other tasks necessary to ensure that the final result is satisfactory to the client. House painters may work for a contractor or they may be self-employed agents.
If your home was built before 1978, there is a good chance that lead paint was used in its construction. Scraping, sanding, or removing old paint can release toxic lead dust which can cause serious illness in children and pregnant women. Special handling is required when working with lead-based paints. If lead paint is present in your home, you will need to hire a lead-certified painting contractor or lead abatement contractor. Before getting started with your exterior painting project, consult your local building authority or visit www.epa.gov for more information.
Steve, not only did you come off with an edge regarding the article written for Angie's list but you came awfully close to being slanderous. The article was written if you will have read his bio by a very well established professional painter. The issue regarding the deposit was put in question by a responder. I have read your response in full as you suggested, and companies as large as yours are just as likely to use the tricks of the trade as the small guy as you suggest, if not more so. A large company has less oversight and workers get lazy with the boss not looking over their shoulder. I have had experience in this area, and thought that i was dealing with a very reputable company that had been recommended by a couple friends, my insurance company, and my adjuster who had dealt with the company. I had terrible problems with the company, who do full restorations and like your company paint in all areas. To finalize your statement that Established businesses do not cheat customers is completly false and is a very misleading statement. I am suprised that Angies list allowed you to post such an outragious comment. All you have to do is look in the Civil lawsuits section of the Established businesses that are being sued or are under investigation for fraud and cheating their customers!
They did an exceptional job of painting the interior of my house. As we were moving into an ongoing remodel, they came out on two separate occasions to better accommodate me. In order to put away the bulk of our stuff and make our place habitable, they first came out to paint all of our closets. Jay was professional enough to recommend that they come back to paint the remainder of the place later so that the paint job would be uniform, cohesive and less likely to be damaged during the completion of all our other projects. They were easy to contact and get a hold of and promptly returned to complete the job when we needed them. Despite having a house full of stuff, they covered everything neatly and took care of all our possessions. I would definitely use them again and would highly recommend them to others. Their price was better than several others, even my own contractor.
If you paint over dirty, oily surfaces, the paint will easily chip or peel off. So before painting, clean grimy areas with a deglosser or heavy-duty cleaner intended for prepaint cleaning. They work well to clean painted, varnished or enameled surfaces to improve the adhesion of the new paint. They’re ideal for cleaning greasy or oily areas like kitchen and bathroom walls and removing hand marks around light switches and doorknobs.
Painting contractors work in the property maintenance sector. Depending on their skills and resources, they might specialize in painting different types of buildings, including houses and apartments, or commercial properties, such as offices, factories or retail outlets. Some contractors work directly for property owners; others find work through real estate firms, rental agents and property maintenance companies.
With that said, here's the reality of that particular scenario. Painters do put water in the paint, but not for reasons you would think. Some materials need to have their viscosity manipulated in order to slow drying time, allowing gravity to 'smooth' out the product for a better finish. It also prevents 'drags' and 'sausages'. I personally try not to do it too often, but from time to time I have to. I want my client to have a proper finish.
If you are going to hire a contractor (professional painter) give a room by room punch list of the fixing of holes small or big, have it identified for the painter to tell you if you need a drywall finisher or if he does this type of work good. Wall repairs can be 3-5 steps to do repairs ( one per day for good drying of patching material and a good sanding) this is what gives you a good paint job only using high quality paint.
Picking exterior house paint colors is a lot different than picking a color for a shirt or a car.  It may help to drive around to observe colors that other homeowners have combined on homes that are of similar size and design as yours.  There are also online resources that provide homeowners with the ability to create virtual makeovers of their home by combining colors together through their software programs as well.
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