Recently I had the outside of my home painted. The contractor wrote a good contract, but I failed to realize that some things were not in it. It reminds me of the car dealer who offered a good price on a new car but failed to mention that it did not include tires. My contractor failed to specify that lattice under a porch was included. So the painters did not paint it. To his credit, he did instruct them to paint it when I brought it to his attention. If I had the job to do over again I would look for an individual who came with referrals from happy customers rather than a franchise owner..
to be the devils advocate i have been a building contractor 20 of the last 30 yrs. i do know that if you go to a higher sheen of paint and or darker colors then any imperfections in the walls will show up much more dramatically…therefore the painter or a good drywall finisher is needed to prepare the walls extensively. this could cause more expenses…for it takes a lot of time to prep walls (smooth walls..not textured walls) and this cost has to be absorbed.
Being in the business for 25+ years I have had the privilege of working with thousands of clients. Although they all came from different circumstances and backgrounds they all had one common goal in mind. Every one of them wanted to be respected, receive top value for their money, and get the best possible paint job for their most prized possession, their house!
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When you move from room to room, consider your color story, or how the colors will interact. Using complementary colors - colors that sit opposite one another on the color wheel, will create a very dramatic look in your home. Choosing analogous colors, which sit beside one another on the color wheel, creates a more subtle appearance. Monochromatic looks can also be very effective in small spaces, when you choose varying shades of one color to give variety, but without definition.
This is an update to my review from 2015 when they painted my 100+ year old craftsman.  Outstanding work, professional and meticulous with preparation and cleanup.  About a year and a half after the work was completed, I noticed some peeling and lifting on a shaded back corner of the house.  After some initial crossed emails, Excel re-prepped this area and repainted about 2.5 years after the initial job.  Same clean, professional work.  My neighbor also used them recently and their house looks great.  I will definitely plan on using them if I need painting services in the future.

For the best work, hire a painter who is licensed. And make sure he/she is bonded and insured, with up-to-date, adequate workmen's compensation and liability insurance. There are (at least) two good arguments against hiring unlicensed house painters: 1) even if you sign a contract with them, it may be legally unenforceable, and 2) your homeowner's insurance might not cover against accidents or theft.
The speed with which a painter can complete the job will determine its final cost, but time is difficult to estimate. Some painters have more experience and cover a wall faster, but some are more methodical and take more time. Most painters should be able to cover about 100 to 120 square feet of flat surface in an hour, unless they are working on a very large wall. Wood or plaster might reduce that amount to 80 to 100 square feet. You should also consider the time required for a first coat to dry before a second coat may be applied. This will add time as well -- anywhere from one to 48 hours depending on the paint.
They painted our home exterior about 12 years ago and did the interior about 9 years ago as part of a major remodel. As it was time to re-paint the exterior again, we used James Lee again, and were very glad we did. In walking around to find 'punch list' corrections after they were done, there was pretty much nothing to find - they did a great job.
I agree with JHs. If there is no new color on it at all, just talk to the painter about it, if it was an honest mistake (which can happen very easily while painting) your painter should have no problem fixing it. However, in my years of experience, it is not unusual for 2 coats of door paint (good quality) not to cover very well at all. I once painted a red door 7 times, plus a tinted prime coat before I found the door to be a solid color. Click Here Paint Contractor Denver, CO
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