They only completed 2/3rds of the job and dumped their paint down a storm drain with a sign saying "dump no waste. Drains to salmon stream". Their owner response was that this was normal to dump paint and their paint was non toxic. In retrospect I should have just called WDFW or Dept. of Ecology. DON'T use this company if you want to protect our environment and want the job done like they said they would.
Thanks, all, for your time & efforts adding to the article & comments, especially Dave urging requesting both General Liability AND Worker Compensation insurance certificates to protect from real & fraudulent liability--from my experience especially in California, where insurance fraud is a popular income thief, even causing car collisions to collect.
Wow, I learned so much.  Now I know why I got the cost quote I got to do the job right.  Being a cook I get it... because you can't just make a meatloaf... you can't just paint a room.  You better know what you are doing and the cost of a GREAT job is like the right cut of meat.  So, you can look at th finished product and smile & enjoy... great job !!
Recently I had the outside of my home painted. The contractor wrote a good contract, but I failed to realize that some things were not in it. It reminds me of the car dealer who offered a good price on a new car but failed to mention that it did not include tires. My contractor failed to specify that lattice under a porch was included. So the painters did not paint it. To his credit, he did instruct them to paint it when I brought it to his attention. If I had the job to do over again I would look for an individual who came with referrals from happy customers rather than a franchise owner..
Customer Service/Scheduling: I ended up being admitted to the hospital about a week or so after we decided to go with Excel, with pregnancy related complications. When they reached out to me as a reminder for the deposit, I explained my situation, and asked for a little more time to see if we could even proceed. Without hesitation, they said this was not an issue. This company cares about the people they are working with, not filling up every single day with a job. We also went back and forth. At first we cancelled, and then we asked for the dates back, and they were so accommodating.
This is an update to my review from 2015 when they painted my 100+ year old craftsman.  Outstanding work, professional and meticulous with preparation and cleanup.  About a year and a half after the work was completed, I noticed some peeling and lifting on a shaded back corner of the house.  After some initial crossed emails, Excel re-prepped this area and repainted about 2.5 years after the initial job.  Same clean, professional work.  My neighbor also used them recently and their house looks great.  I will definitely plan on using them if I need painting services in the future.
Texas Professional Painting understands that your home, business, or commercial property is important and that a sound painting job protects your investment. Our skilled San Antonio exterior painters are highly experienced and can tackle any project – whether it is stucco, wood, vinyl, or brick. With Texas Professional Painting, you can get peace of mind that every project will be completed promptly and professionally. Your satisfaction guaranteed.
Excel Home Painting was a pleasure to deal with, from the quick response to my original inquiry, to the final, beautiful end result. Ryan and David were both prompt in their communications, Francisco and his team showed up on time, did a wonderful job on our house's exterior, and finished early. It was great to work with such a professional crew. Thanks for making our house beautiful!
With that said, here's the reality of that particular scenario. Painters do put water in the paint, but not for reasons you would think. Some materials need to have their viscosity manipulated in order to slow drying time, allowing gravity to 'smooth' out the product for a better finish. It also prevents 'drags' and 'sausages'. I personally try not to do it too often, but from time to time I have to. I want my client to have a proper finish.

The best time of the year to paint your home is typically in late spring and early summer when it’s warm outside and moisture is low. This can change based on your geographic location. For example, fall can be a good time to paint in California when the difference between high and low temperatures is low. Your painter will select the optimal time to start your exterior painting project.

Lap marks are those ugly stripes caused by uneven layers of paint buildup. They occur when you roll over paint that’s already partly dry. (In warm, dry conditions, latex paint can begin to stiffen in less than a minute!) The key to avoiding lap marks  when doing DIY wall painting is to maintain a “wet edge,” so each stroke of your roller overlaps the previous stroke before the paint can begin to dry.


First off all clients want a "deal" As a painting contractor for 38 years I can tell you that residential-commercial-industrial clients (and their needs are all diffrent. It seems this discussion mostly concerns residential repaints,so here goes--first off ALWAYS get a personal referance from a friend or co-worker. Always get an itemized contract that specifies the prep,color, number of coats, and specifics on payment. Remember you want to set up a relationship with the painting contractor of your choice. Bond, license and insurance are required to get a contractors license and are readily available online at your state Labor and Industries website. Second-- find someone you trust. He or his crew will probably be left alone in your home for most of the time. I always tell my clients that I wont bring someone to their home I wouldnt have in mine. Third--$$ Dont ever pay up front always insist on progress draws if the project is 2 or 3 phases remember If a contractor wants $3000 to do the job and you give him half up front he will be working for $1500. It WILL affect the quality of the product. In 38 years of business I have never taken a deposit and have never not been paid in full remember do what you said you would do for exactly what you said it would cost and there will be no problems with getting paid. one last reminder to clients you are also being evaluated when you interview a contractor. He is sizing you up as well. If he thinks you are a bit sketchy the the price will go up or he wont take the job at all. I have turned down some jobs that looked very profitable on the surface that turned out not to be so.(word gets around fast in the small painting community) Good Luck to clients and contractors
My son Owen and I thank you for the truly wonderful, informative and entertaining experience provided by the TOH staff, crew and trades-people at the Pro2Pro Brookline event. From Elizabeth - who welcomed us to the event, to Chris, Kevin and others who were wonderful during the orientation session (answering questions that I'm sure you have heard dozens of times before), to Charlie, Kevin, Richard, Heath (the electrician) and Thomas (the program director), you helped us Insiders to understand and appreciate the pride that you take in your work. It was refreshing. I loved the pictures and accompanying text of the event that you posted. I have to say in closing to Chris, Kevin and Thomas (in particular) you gave my son, a budding landscaper, the impetus to continue his pursuit of the trades. Kudos to you all and keep up your great work!
Even if you plan on painting your home in various shades of white or off white, there is still a fair amount of planning that should go into the project to ensure that you get the results you want. Color and tone have a powerful impact on how a room is perceived, so it’s crucial to take the time to view each room on its own and in conjunction with the rest of the space.
In general, glossier paints are more stain-resistant and scrubbable. But a higher sheen also highlights any imperfections in the wall or in the paint job. "Flat paints are fine for ceilings and formal rooms, but for most of my customers, I recommend an eggshell gloss. It's good for hallways, kids' rooms, even kitchens and baths," says Toto. It seems that latex paints have won over even the most finicky painters. "Though we still use oil-based paints for restor-ation work, latex paints are fine for interior walls and new trim," says Toto, "as long as you don't go cheap on the paint." All of our pros have their personal favorites, but they agree that good paint does not come cheap. "You'll spend $20 to $35 per gallon for a top-shelf paint," says Weeks. The pros also agreed that using two coats of paint will result in the best-looking job. Don't skimp on the coverage; if you're covering more than 400 square feet per gallon, you're spreading it too thin. Also, keep 1/4 to 1/2 gallon on hand for touch-ups.

From the beginning, I was impressed with Excel. Their bid process was thorough, presentation professional, prices competitive and attentiveness exceeded our expectations. Ryan, David, Erin and Henry were all very helpful throughout the process and answered all our questions in a timely manner. We were performing some remodeling in conjunction with the painting project and Henry's crew was able to work with and around our contractor with ease. Henry's crew was ahead of schedule, so they were able to start our project early (nearly a week ahead of schedule) and ended up finishing the project the day they were originally scheduled to start! The finished product looks fantastic and am looking forward to using Excel again in the future. Thanks guys!
Hi Richard, Thanks for reaching out. Please visit our website to browse pro reviews in those areas or submit a service request http://www.homeadvisor.com/c.html. If you would like to speak w/ a rep about your project and get assistance finding the right pro in these areas please send your contact info to [email protected] and someone will reach out. -HASupport
If your home was built before 1978, there is a good chance that lead paint was used in its construction. Scraping, sanding, or removing old paint can release toxic lead dust which can cause serious illness in children and pregnant women. Special handling is required when working with lead-based paints. If lead paint is present in your home, you will need to hire a lead-certified painting contractor or lead abatement contractor. Before getting started with your exterior painting project, consult your local building authority or visit www.epa.gov for more information.
One of the fastest, most effective ways to personalize your living space is with color. Bright, muted, cheerful, elegant—whatever your mood, personality, or preference might be, there’s a paint color to match! Our local Five Star Painting teams specialize in making houses feel like homes through interior and exterior home painting services. If you're looking to transform your home, it's time to contact Five Star Painting. Call (888) 261-3633 for a free estimate, or schedule an appointment online. Let us help you paint your world!
Yes the pricing does change, and quite significantly. I have worked inside the paint industry on counter sales outside sales and application for over 10 years. One thing many people do not understand is, the resins in the paint are more expensive to produce the higher the sheen goes. Therefore the company is at of higher cost making the paint, which in terms they charge more for the paint. I have seen a 15$ variance between flat-semi-gloss it is not uncommon and is not unrealistic to pay more for a higher sheen. Another thing to add is when doing samples on your wall prior to a painter coming is a good idea, however do not do them in huge squares with heavy coats, remember you are just wanting an idea. A lot of times the issue comes up of the paint not covering the sample coats, in fact it is covering quite well, however the paint sample applied is often times much darker than the wall color, creating a contrasting difference from the lighter surrounding wall and the sample placed on the wall. I recommend getting a piece of sheet rock and using it for the samples so you can move around with it etc.
They painted our home exterior about 12 years ago and did the interior about 9 years ago as part of a major remodel. As it was time to re-paint the exterior again, we used James Lee again, and were very glad we did. In walking around to find 'punch list' corrections after they were done, there was pretty much nothing to find - they did a great job.
A painter's rod, or pole, can help you paint ceilings more quickly — no climbing up and down ladders required. And there's no need to stand directly underneath the area you are painting, so you won't catch every wayward splatter. A pole is also great for walls and floors. The pros were split over whether the 4- or 8-foot pole is best for everyday use, but they all agreed that a telescoping rod is the best bet.
How about considering older workers, those who retire early, have great work ethics, and could learn a new trade. After sitting at a deskfor thirty years, or more, but have 20 good years left to work, how about training to be a bricklayer, or operate a bobcat , etc. Lots of great folks out there, who could use the income to supplement Social Security.
The right paint stroke to use in interior painting is highly debatable. It's not a talent as much as a skill that is learned through practice. Many experts paint in a “W” pattern when using foam rollers, but others simply roll up and down then sideways with either brushes or rollers. The motion isn’t as important as making sure that the application is even and drip-free across the entire area. However, technique is important when you're covering over wall repairs.
"I had tru colors paint my home office. They delivered a beautiful paint job, on time, with no issues. I have also used them in the past for having the exterior of my home painted, which was also an excellent job, delivered on time and within budget. I will be using them to have the rest of my home painted, and will most likely have trim and molding work done by them too. Highly recommended!!!"
I called several other painters to get estimates as well, always checking that the reviews were not fake (Like all 5 star reviews grouped within a month of each other, as if they had all their friends give them great reviews).  I also checked with the California Contractors board to verify current Licences and if in fact the painters were working under their own license or working under some random contractor's license that wasn't even a painters license, (Some had no license at all!), I checked to see if the companies I interviewed were listed with the BBB, and if they were, if they had any unresolved claims against them.
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Blue is the color of calmness, productivity and masculine sophistication. Baby blue will always be a popular color choice for young boys, while different hues of cyan can be used to great effects in children's bathrooms to create an underwater mood with the right decoration. When applied to a ceiling, a light blue can conjure images of a cloudless sky and increase the sense of space. Pale and medium blues can be painted around the house to achieve a cooling effect.
Spills and spatters happen, regardless of how careful you are. It’s a lot easier to pre- pare for them than to wipe them out of your carpeting or off your wood floor later. All it takes is canvas drop cloths in your work area (a 4-ft. x 15-ft. cloth costs $15). The thick canvas stays in place, so you don’t need to tape it, and you can use it to cover any surface. Plastic drop cloths are slippery to walk on or set a ladder on and don’t stay in place. Even worse, paint spills on plastic stay wet, and they can end up on your shoes and get tracked through the house. Canvas is slippery on hard floors, so rosin paper ($10 for 400 sq. ft. at home centers) is better over vinyl, tile and hard- wood. Tape the sheets together and to the floor to provide a nonslip surface.
I have a Home Improvement/Painting business, and Angie's List always advertises that that everyone is out to get them. Of course there are people who try to take advantage of homeowners My reputation and repeat business is based on word of mouth. Shoddy work is always a way to get put out of business quick. As far as strictly painting, preparation is a big factor in getting a quality paint job. If you don't prepare the surfaces you are painting you are spinning your wheels, and wasting money, no matter what paint you use. Getting a deposit from a customer is beneficial, but not always necessary. Sometimes it is a godsend, when you get stuck by the customer, which has happened to me more than once
Stacee, I agree with you completely, from adding water to latex paint to taking whites from job to job. This article makes all painters look like scam artists. You get what you pay for people! There is no denying that there are scammers out there but in my experience, most painters are under paid any ways so if you want a good paint job, you are going to pay for it. If you just want a new color on your walls real quick, and that is what you pay for then that's what you pay for people. Most painters get the crap end of the stick and are left with making an entire house look good when it took a lot more than a painter to build the house in the first place. Good painters do not get enough credit. They are not all scammers who are cutting corners!
Yellow is generally a happy color that increases confidence. Similar to gray, yellow can be very versatile. Pale yellows used in sunlit rooms with flowery decorations are very inviting, especially in the morning time. Darker yellows can add warmth to a room even in the winter time. Bright yellows help reduce the amount of illumination needed in a space and are ideal for any room in the house.
Safest way to ensure that everything is fair is to get it ALL in writing , signed by both parties. Specify each item that needs repair. Also, BUY the paint YOURSELF. That way, there is no incentive to water it down, and you KNOW that you are getting the grade/quality you actually purchased. Don't be penny wise and pound foolish; if you are paying to hire a painter, buy the best paint that you can afford, to ensure maximum life of this home improvement.
Sand the trim with a fine-grit sanding sponge. Sponges get into crevices where sandpaper can’t go and let you apply even pressure. Then apply the first coat of paint, let it dry at least 24 hours, lightly sand it again for a completely smooth surface, and apply the second coat. After each sanding, vacuum the trim, then wipe it down with a tack cloth to remove the dust.
Just as with exterior painting, picking the right color scheme for interior spaces requires a certain amount of imagination and creativity. Simply thinking about what color would look best on a wall isn’t enough to ensure a positive paint job. Virtually any color will look good on a surface as long as it is applied correctly, but choosing the right color involves looking at an interior space with a very critical eye.
Generally, it will take a minimum of two gallons of paint to cover a room. At the highest end, paint will cost anywhere between $30 and $60 per gallon and come in three different finishes: flat, semi-gloss or high-gloss. Flat finishes are the least shiny and are best suited for areas requiring frequent cleaning. Semi-gloss finishes are a bit shiny but can also be easily cleaned. A high-gloss finish is stain-resistant and easy to clean. Traditionally, living rooms should be painted with a flat finish to allow the paint to stand out. Glossy finishes should be reserved for hallways, and a semi-gloss is best suited for trim. Invest in pre-primed paint whenever possible. This cuts down on time by combining the layering process. Almost any paint job will require a primer, which will cost anywhere from $7 to $15 per can. Primer helps the paint to stand out against the underlayer of paint it's covering, especially if the new paint is lighter than the old coat. You will need at least two cans of primer, if not more, to cover one wall. Here are some paint brands and their average price per gallon:
The psychological effect of green is largely dependent on the tone or hue. Some green hues create a positive, natural atmosphere. However, darker hues or pale olive green can seem militaristic or ill. Multiple shades of green can serve different purposes and set different moods. Maritime greens are ideal for studios and offices as they inspire concentration, while cool forest greens can be used in bedrooms and bathrooms.
Spills and spatters happen, regardless of how careful you are. It’s a lot easier to pre- pare for them than to wipe them out of your carpeting or off your wood floor later. All it takes is canvas drop cloths in your work area (a 4-ft. x 15-ft. cloth costs $15). The thick canvas stays in place, so you don’t need to tape it, and you can use it to cover any surface. Plastic drop cloths are slippery to walk on or set a ladder on and don’t stay in place. Even worse, paint spills on plastic stay wet, and they can end up on your shoes and get tracked through the house. Canvas is slippery on hard floors, so rosin paper ($10 for 400 sq. ft. at home centers) is better over vinyl, tile and hard- wood. Tape the sheets together and to the floor to provide a nonslip surface.
When I had my interior painting done, after clearing out all of the furniture, myself, I also removed all of the wall plates in all the rooms to be painted. They were a beige color and probably yellowed. The wall was originally an off white and I had it painted a light-mid grey, so those wall plates would look terrible. After pricing replacement plates, switches and outlets (Would have been way too expensive to replace all of them), I decided to just paint all of the wall plates, switches and outlets (Used just a black gloss spray paint). I sprayed the plates outside and used a small brush on the switches and outlets. It worked out just fine and the blacks plates, etc compliment the wall color. It has been 7 years and the plates, switches, outlets are holding up well.
To get basic measurements, measure the length and width of each wall you want to paint in inches. Multiply the length and height together, and divide by 144. This will give you the square footage for each wall. A gallon of paint typically covers around 400 square feet. In some cases, you may need a primer 2 first, then a single coat of paint, meaning that you may need one gallon of primer and one gallon of paint to cover 400 square feet. However, if the wall requires multiple coats, this will increase the total amount of square footage required, and therefore the amount of paint.

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To achieve a fame means desire to be valued or seen. For some, it means a high-status lifestyle. A  Phoenix (most popular symbol of Feng Shui)  is a popular symbol of fame & reputation. It is believed to brings new opportunities in life. It is an indicator of how you sparkle your light out into the world. Place it on the south wall of home or office to energize your luck of fame and reputation for yourself or business.  Phoenix is an excellent painting for actors, politicians, musicians, dancers & all types of professionals. Most important, the feng shui phoenix is also believed to bring an incredible turn around good fortune to those who have previously suffered from bad luck.

A textured wall will need more paint than a smooth wall. The texture adds more surface area, even though it doesn't increase square footage. Determining the additional surface area depends on how much texture there is. Painters will probably estimate about 300 to 350 additional square feet of paint to account for texture. Factor additional surface area into your square footage calculations when seeking professional estimates.


If your home was built before 1978, there is a good chance that lead paint was used in its construction. Scraping, sanding, or removing old paint can release toxic lead dust which can cause serious illness in children and pregnant women. Special handling is required when working with lead-based paints. If lead paint is present in your home, you will need to hire a lead-certified painting contractor or lead abatement contractor. Before getting started with your exterior painting project, consult your local building authority or visit www.epa.gov for more information.
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